Contact Us

Have questions, feedback, or need help? We're here to assist you.

Email

Send us an email for general inquiries

support@ordoball.com

Help Center

Find answers to common questions

Visit Help Center

Feedback

Share your ideas and suggestions with us

feedback@ordoball.com

Response Time

We typically respond to all inquiries within 24-48 hours on business days. For urgent matters, please mark your email as "Urgent".

Before contacting us:

  • Check our help center for answers to common questions
  • Review our Privacy Policy and Terms of Service
  • Have your account information ready if your inquiry is about your account

Information to include:

  • Your username or email address
  • A detailed description of the issue or question
  • Screenshots if applicable
  • Steps to reproduce the issue