Last updated: October 23, 2025
OrdoBall ("we", "us" or "our") is committed to protecting your personal data and respecting your privacy in accordance with the General Data Protection Regulation (GDPR). This policy explains how we collect, use, and protect your information when you use our platform.
We collect and process the following categories of personal data for the specified purposes and based on the legal grounds outlined below:
Examples: Name, email address, username, password (encrypted)
Purpose: To establish and manage your user account, verify identity, and provide access to the service.
Legal Basis: Necessary for the performance of a contract (GDPR Art. 6(1)(b))
Retention: Until account deletion + 90 days for administrative cleanup
Examples: Predictions/forecasts, league memberships, scores, rankings, activity logs
Purpose: To enable participation in leagues, calculate results, display public rankings, and manage competitions.
Legal Basis: Necessary for the performance of a contract (GDPR Art. 6(1)(b))
Retention: Duration of the league + 12 months, or until account deletion
Examples: IP address, browser type/version, device information, activity logs (access times)
Purpose: To ensure security, integrity, and operational health of the platform, prevent fraud, and diagnose technical issues.
Legal Basis: Legitimate Interest (GDPR Art. 6(1)(f)) - protecting platform and users from misuse
Retention: 90 days for security logs, then anonymised or deleted
Examples: Your query via contact form, support tickets, feedback
Purpose: To handle inquiries, provide customer support, and improve the service based on feedback.
Legal Basis: Legitimate Interest (GDPR Art. 6(1)(f)) - to provide responsive customer service
Retention: 6 months after a support ticket is closed
We do NOT sell, rent, or share your personal data with external companies for marketing or advertising purposes.
However, to operate our service, we must share data with essential external service providers who act as our Data Processors and only process data on our behalf and under our instructions.
If we transfer your personal data outside the European Economic Area (EEA), we ensure protection by using Standard Contractual Clauses (SCCs) approved by the European Commission or other appropriate safeguards.
We implement robust technical and organisational measures to protect your personal information. These measures are designed to ensure the ongoing confidentiality, integrity, availability, and resilience of processing systems and services.
We use cookies to ensure the proper functioning of the service (e.g., keeping you logged in) and to analyse usage patterns. In compliance with the ePrivacy Directive (Cookie Law), we employ a consent mechanism for non-essential cookies.
These are strictly necessary for the operation of the website (e.g., session cookies). No consent is required for these.
These are used for tracking site traffic and saving user preferences. We require your explicit consent to use these.
Under GDPR, you have the following rights regarding your personal data:
To exercise these rights, please contact us using the details provided in Section 1. We will respond to your request within one month.
If you have concerns about our processing of your personal data, you have the right to lodge a complaint with the relevant supervisory authority.
Supervisory Authority: The Norwegian Data Protection Authority (Datatilsynet) or your local data protection authority
Contact Details: www.datatilsynet.no
We may update this privacy policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date, or by sending an email notification to registered users.
If you have any questions about this privacy policy or our use of your personal data, please contact us:
Email: privacy@ordoball.com
Or via our: Contact Form